By Charity Mwengi 

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Building trust is possible,but its a process that requires time and patience here are some ways you can build trust with people

Keep Your Promises To build Trust

Whenever you promise to do something for someone be it to call them back or get a job done for them ensure you deliver that within the agreed timeline. 

For example if you are given an article to write and the deadline is due in 3 days ensure on the third day you submit.

The point is not only just submitting the article on time,its also about following the guidelines you agreed upon with your client.That meets their satisfaction and they are likely to work with you again because you kept your promise.

Call people back if you promise to,have you heard people gossip around the office how a certain colleague never calls back either after finding missed calls or after promising to call back?You will find most people are less likely to be communicating to him.

Because they do not trust him to pick their calls so he misses out on some of the opportunities that occur at work while he is away.

At the end of the day there is no built trust with his colleagues. Read more

How To Ensure You Keep Promises

• Give promises that are doable based on your ability and schedule
• Keep a reminder-people forget do not that let that cost your trust with people 
• Deal with understanding people -there are times you won’t be able to deliver as promised because of emergencies or something else if you are dealing with an understanding person they will cut you some slack. 
• If you cannot meet the promises tell the people as early as possible. 

Communicating Effectively Builds Trust

Have you met business men especially in Kenya whenever you ask them if they can execute a certain service for you they use the words “we shall see”

Instead of communicating effectively by saying I cannot accomplish this or yes I can accomplish this.

Whenever they deliver the service you realize they did a bad job.That businessman has obviously lost your trust and you will never go back for their services again.

(a)Throwing tantrums

There are people who throw tantrums whenever the two of you were just talking about an issue they always feel attacked and they hurl all sorts of insults at you.

You can’t help but wonder if they are really okay? Because the two of you are not on the same page.Such people are hard to reason with.

(b)Competing in conversations 

Some people see communicating as a competition every time you talk to them they ensure they become winners in that discussion yet it was just a normal talk and not a competition.

How To Deal With lack of Effective Communication

• Rehearsal -before you approach someone to talk to them you have got to rehearse what you will say to them and how you will answer any related questions that may arise ,keep your sentences short and clear. Short sentences are purposely used to avoid creating confusion and people mentally checking out whenever they are listening to you and they also portray confidence.
• Avoid people who do not communicate effectively,you cannot teach an adult how to communicate effectively unless you are a coach that they have paid to do so.Take that burden off you if you are not that coach.
• Know your audience -sometimes we fail to communicate effectively because we do not know what type of audiences we are addressing ,is it a children audience, women only audience (what’s their marital,employment status,age group)men only audience (what’s their age group, marital,employment status etc)
• Read books that sharpen your language and the brain since the two are responsible for effective communication. 
• Work on your courage and confidence most people lack good communication skills because they lack courage and confidence.

Different statistics have revealed how lack of communicating effectively has affected different aspects in people’s lives.

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Be Yourself

Clearly state what you stand for and who you are whenever you are interacting with people.

Not everyone will like you for you but at end of the day it earns you some trust from people and some peace of mind.

People can notice when you are being fake by either noticing you are trying so hard to fit in either in a friends group or organization.

Your body language can sell you out whenever you try to be someone else for example the fake smiles,your posture etc and telling lies 

Not being yourself can build lack of trust between people because how do you trust someone who is not revealing who they are.

How To be yourself

• Believe in yourself
• Explore who you are first before you become yourself
• Don’t let pressure from people get to you,let them do them as you do you
• Let go of the past sometimes we get so immersed on who we used to be in the past,such that we get lost in the past and loose the chance of being us in the present.

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